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EUROPCAR VANS & TRUCKS GUIDE

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Long Term
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WELCOME TO EUROPCAR VANS & TRUCKS,
OUR DEDICATED LCV SOLUTION

Europcar now operates in excess of 10,000 Light Commercial Vehicles; ranging from all derivatives of panel and crew vans, through to tippers, traffic management dropsides and our newly added hybrid electric fleet. We can truly meet all our SME & Corporate customers’ needs as a single source provider.

We offer arguably the largest geographical van network, with 65 UK sites offering LCV services, including our 14 large dedicated Vans & Trucks Supersites, who with years of experience fully understand your fleet requirements. Our national fleet support services are provided at a local level, close to you, including mobile services and our dedicated bookable time slots for servicing.

As leading industry specialists we understand your requirements around uptime, critical fleet, compliance, connectivity, emissions and the fast changing world of LCV considerations. We are best positioned to ease the transition to hybrid and electric vehicles and greener-fleet, cleaner-air solutions en route to 2035. Europcar Mobility Group UK provides many products to move people and your goods around the UK, as such we can truly integrate with your business on all levels.

So whether it is standard vans with telematics, or bespoke ones with racking, tow bar, cameras and livery, or even ready-to-go Chapter 8 compliant vehicles, then come and talk to our dedicated LCV specialists. Like me, they have many years of industry experience and are always on hand to answer your questions.

Keith Shorter

Vans & Trucks Director

Why Choose Europcar

Extensive fleet

Customise your vehicle

Service, maintenance & repairs

Nationwide delivery

Flexible rental durations

Long-term Solutions

Need vehicles for a month or more, but don’t want to commit for years into a lease deal? Our long-term solutions offer you a flexible alternative to leasing or buying, you rent your vehicle from 28 days to 36 months. With fixed rates and no hidden costs.

Superflex

For hires of 28 to 84 days

“I need complete flexibility, I don’t want to commit to a long period”.

Flex

For hires of 3 months to 3 years

“I can commit to a longer duration, because I am looking for the best rates”.

No lengthy commitment

You choose how long you want to use your vehicle from 1 to 36 months.

No upfront cost

Unlike leasing, we do not require a large upfront payment.

All-inclusive

Tax, Servicing and Maintenance are all included in the monthly payments.

Always there for you

24/7 roadside assistance and a nationwide repair network.

Discover our full range of Long-Term Solutions here.

Fully Supported Fleet

Inclusive service, maintenance & repair

24/7 roadside assistance

Nationwide repair network

Vehicle Customisation

Bespoke livery

Telematics

Dashcams

Semi cap options

Wrapping Your Van

Our Network

14

Vans & Trucks Supersites

65+

Van Branches Nationwide

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The Journey to Electric

We’re here to help you on your journey to electric, to meet your sustainability goals.

There is clearly pressure on businesses to transition to electric vehicles with the Government ban on petrol or diesel vehicles from 2035, and the increase in Clean Air Zones across the UK to improve air quality.

Europcar will work with you to make that transition to electric easier with:

A fleet consultation from one of our experts

Identification of vehicles substitutable with electric vans

Support to help you plan for your new electric fleet

Comprehensive handover to ensure team confidence

Flex is ideal for businesses that require flexible vehicle rental solutions with fixed monthly rates and no long term commitments.

Adding electric vehicles to your fleet delivers a reduction in your business’ CO2 emissions as well as saving money on access to (or fines from) Clean Air Zones, Ultra Low Emission Zones, Zero Emission Zones and the London Congestion Charge.

We can work together towards a lower carbon future.

Service Level Agreement

Flex rates include:

Agreed Annual mileage
Service and maintenance
Road Fund Licence
Delivery & Collection
Replacement vehicles

Flex rates exclude:

VAT
Tyre damage via driver error/malicious damage
Damage outside of fair wear and tear policy
Use outside the UK at £58.33 per event
Excess mileage
Flex Reverse Padding

Our Van Service Promise includes:

  • Breakdown Service/Roadside Assistance 24/7/365 with attendance averaging within 60-90 minutes nationwide.
  • If unable to repair the vehicle roadside the customer will be offered the following onward journey:
    • Taken to the nearest Europcar location or 24 hour location (if outside of operating hours), where a replacement vehicle will be provided.
    • Taken onto the point of destination where the hirer will be contacted by Europcar and offered a replacement vehicle during the next working day.
    • Taken back to the point of departure where the hirer will be contacted by Europcar and offered a replacement vehicle during the next working day.
  • Inclusive of relief/replacement vehicle when you are off the road due to service, maintenance, repairs.
  • Next day appointment availability for tyre damage/puncture repairs
  • National coverage UK network of Supersites to ensure a high level of service.
  • 24hr manned telephone helpline – First Call Assist for breakdowns.
  • Managed & inclusive “Service, Maintenance & Mechanical Repair” according to the manufacturer’s service guidelines.
  • Inclusive replacement of worn tyres when tread depth is at or below 2mm. (Driver abuse is chargeable).
  • Inclusive of Solid Steel Bulkheads and Ply Lining.
  • Dedicated Account Manager.

FAQ’s

We receive all sorts of queries and have listed the most frequently asked questions about our commercial vehicle fleet here.

Testimonials

BCS Group

Like all employers, we want to ensure the safety of our staff at all times. Plus, given that we are working in the business of safety, our customers expect us to demonstrate the highest standards.

We were excited to learn about Europcar’s partnership with Geotab and SureCam and the opportunity to give our drivers even more support. The combination of having vehicles on long-term rental with the integrated technology has been very useful in a number of ways.

Europcar’s long-term rental service means we can have a fleet fit for purpose for our business needs without having to make the financial commitments typical of leasing. And through the Geotab and SureCam partnership we benefit from insight that usually would only be accessible in contract or owned vehicles.

Nathan Phipps, Fleet Supervisor, BCS Group

Galliford Try

Having visited the Birmingham Vans & Trucks Supersite, we were highly impressed with the range of vehicles available on site, and the speed at which vehicles could be fitted out with specific accessories like beacons, tow bars and roof racks. As we work on so many different projects at one time, with different numbers of contractors and staff, our vehicle requirements can also differ and change significantly. It’s great to know that the Europcar Vans & Trucks Supersites are strategically located along the length of the country, ensuring kitted out vans specific to our requirements, can be delivered in a very short time frame.

Fleet Team, Galliford Try